A fundamental concern for maintaining high levels of quality lies at the heart of our business, which is complemented by a commitment to continually improve the quality of our products and services. We also acknowledge the environmental impacts of our business activities and are likewise committed to reducing the negative effects and increasing any benefits on those aspects of our environmental interaction where we have control or influence.
For these reasons, we regard our independently certified and externally audited Quality and Environmental Management System (QEMS) as key to our success and one which continuously evolves with the changing nature of our business. Our certification body is the internationally recognised and accredited audit and consultancy provider DNV Certification Ltd.
Our software development and support processes are certified as being compliant to the requirements of the ISO 9001:2008 and TickIT standards. ISO 9001:2008 is the International Organisation for Standards’ Quality Management Systems standard and TickIT is ISO 9001 interpreted and adapted for today’s ICT software industry. The company’s quality related certification dates back to 1993, and has continuously evolved and expanded with our business ever since.
All of the company’s premises are certified ISO 14001:2004 compliant sites. ISO 14001 is the International Organisation for Standards’ Environmental Management Systems standard and the company first achieved environmental certification in 2007.
Our Safety, Health, Environmental and Quality practices and procedures have been assessed by Achilles Information Limited enabling us to become a registered supplier on Verify. Verify allows us to demonstrate compliance to health, safety, environment and quality requirements. The assessment has generated a detailed report of our capabilities that can be used as an aid to sourcing by over 30 Utilities and more than 35 of their contracting partners.