Know How: An analytics platform to improve customer experience

Mark Thompson of AMT-SYBEX explains how dataflow-level analytics can help pinpoint operational issues and boost customer service.

Capita plc in the Forbes Top 100 Most Innovative Companies listing for the third year running

Capita, AMT-SYBEX’s parent company, has retained a place on the Forbes list of the world’s 100 most innovative companies.

Agriculture Minister McIlveen announces £8.7 million contract for new state of the art traceability system

Agriculture Minister Michelle McIlveen has announced the award of an £8.7 million contract for the delivery of a new state of the art food, animal health and traceability system for Northern Ireland.

Know How: Closing the loop on fire and rescue data

Julian Parsons of Buckinghamshire Fire & Rescue Service explores how capturing operational data can help fire services adapt to demand in a challenging economic climate.

Event: Responsiveness – Driving customer and operational response and looking to the future.

Responsiveness was the topic of discussion at our most recent client event at the Fire Service College in Gloucestershire. Preparation and data utilisation was a key aspect of each presentation. The ability to capture and analyse data, in real time,

Know How: The challenges of energy storage – batteries not included

Gordon Brown of AMT-SYBEX explains why the commercial, financial and operational aspects of distributed energy storage are just as important as the technical aspects.

News: Northumbrian Water Choose Leading Brand to Manage Their Market Interactions

Northumbrian Water has chosen AMT-SYBEX’S Marketflow product to manage their wholesale business interaction with MOSL’s Central Market Operating System.