• Used to support market processes for over 35 million electricity, gas and water customers
  • Provides highly automated exception handling to minimise manual intervention
  • Coordinates and correlates large volumes of structured messages being exchanged with multiple systems
  • High performance process management framework for maximising automation of industry processes “end to end” including automated exception handling
  • Powerful orchestration of high volume operational business processes across multiple systems


  • Flexible to support a variety of international requirements and vertical sectors using a single core product platform
  • Readily adaptable to change
  • Easily accommodate new data formats and industry processes
  • Supports localised market processes for key geographies
  • Isolates enterprise systems from changing external formats – reducing disruption, minimising costs


  • Unique depth of integration capability
  • Flexible integration framework made up of a variety of standard APIs (file, message and web service based) and pre-built integration to SAP IS-U, Oracle CC&B and other CRM/Billing solutions
  • Support for a variety of technical and communication protocols for market interaction e.g. HTTP, JMS, FTP, XML, EBIX, ebXML
  • Open services layer for easy integration with other systems

Read more about our solutions for smart energy »