To implement a successful mobile working strategy, companies must put the needs of field workers first.
 
AMT-SYBEX, an established provider of mobility and asset management solutions, and Dexterra – the fastest-growing mobile enterprise software and tools company in the world – have joined forces to make this a reality and help enterprises really make mobile working work!
 
At a recent event in Central London, AMT-SYBEX and Dexterra urged organisations from across the UK’s utility and transport sectors to treat employees as a businesses’ most valuable asset. Highlighting that workers are critical to the adoption of any mobility strategy, the two companies outlined their unique “Outside-In” approach to mobile working and provided some top tips for success.
 
To date, AMT-SYBEX has mobilised more than 10,000 workers from across the UK’s essential industries who use its systems daily for a variety of tasks from inspecting heavy industry assets to recording evidence for law enforcement. These organisations have embraced the “Outside-In” approach to mobile working championed by AMT-SYBEX and Dexterra - which focuses on involving employees from the outset to ensure final systems are put in place with minimum pain and maximum benefit.
 
One such organisation is National Grid, who spoke at length at the London event about an AMT-SYBEX project that has mobilised over 1000 field workers. The company’s presentation highlighted some key challenges, but also the considerable benefits inherent in mobile working. These included efficiencies gained through the eradication of paper-based processes and the removal of time consuming tasks associated with collating, sharing and filing data.
 
Commenting Ian Whitefield, Mobility Director at AMT-SYBEX, said: “Industry experience shows us that mobility solutions have historically been implemented back to front - with the focus on the technology first and the user second. In many instances this has resulted in organisations squeezing over ambitious amounts of corporate data into networks, before putting devices that can barely cope, into the hands of people who aren’t ready to use them. If implemented correctly, mobile solutions can offer a range of enterprise benefits including seamless data exchange, real time scheduling and dramatic cost savings. For this to happen, organisations must see mobility as more than just a nice add-on. Implementation, including the needs of employees, needs to be given careful consideration up front if mobile working is going to become a fundamental and long term part of business operations.”
 
Continuing he said, “Our mobility event proved a great success and we are pleased with the interest demonstrated by some of the leading transport and utility names that attended. It is heartening to see so many organisations taking the issue of mobile working seriously. It is also good to be sharing a platform with Dexterra. AMT-SYBEX partners with leading organisations to deliver best-of-breed, bespoke solutions that enable any business to get successful mobile working projects off the ground. Dexterra is a key partner for us and we look forward to working together and bringing the benefits of mobile working to even more UK-based businesses”.
 
Phil Baker, EMEA Partner Manager at Dexterra, said: “Working with AMT-SYBEX has enabled us to engage with some of the UK’s leading companies and talk directly about how to “make mobile working work!” Our partnership with AMT-SYBEX adds experience to our product offering, along with a deep understanding of the issues at hand. With a strong track record of delivering on complex integration requirements and deploying successful mobile applications to a distributed workforce, AMT-SYBEX is the perfect business partner for us.”

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