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Mobility and Energy: Applications

Maintenance and Inspections

With the introduction of RIIO for transmission and distribution utilities, it has never been more important to understand the condition of your assets to ensure that the right level of maintenance is carried out. The information captured during inspection and maintenance activities is now crucial in order to measure asset performance and health supported by empirical evidence.

Fieldreach solutions provide this robust level of data quality, asset-context and traceability to ensure the information used to generate asset health indices and other agreed outputs is underpinned by reliable data.

Fieldreach is especially suited to inspecting above-ground assets including substations overhead lines, poles and towers as well as pipes, valves, pumps and regulators. All types of inspections can be accommodated from routine and cyclic inspections, to the more detailed condition inspections used to formulate a complex risk profile.

Fieldreach will also manage planned maintenance work, capturing not just the task completion and compliance data, but also asset-specific information such as the oil level and temperature on a transformer.

iPad displaying a workorder for a faulty substation

Vegetation Management

Like many industries managing linear networks, energy companies need to regularly inspect and maintain vegetation that encroaches on the assets. By viewing vegetation as a risk to your assets, maintenance systems can help to ensure that cyclic activities are carried out in a timely fashion to reduce the risk of damage and faults.

Fieldreach includes all the features necessary to manage vegetation inspections, including capturing photographs, land owner and any risk characteristics. A mobile inspector can even call up historic inspections live from their device to help better understand the actions to be taken; this includes the ability to draw down historic photographs.

Like all Fieldreach solutions, inspections are only part of the capability. Where follow-up work is required, the details can be captured by Fieldreach in the first instance and, once the work has been planned, scheduled and despatched, Fieldreach can manage the workflow for tree-cutting or other maintenance activities.

Photographs of a tree encroaching on power lines


Faults are an inevitable part of managing an energy network and demand a quick response from a skilled and geographically-disperse workforce. With a strong focus on customers, restoration of service in the least amount of time is a permanent challenge for a utility.

Fieldreach is an ideal solution for fault management as it can receive reactive work, including job details, location and asset information in a matter of seconds from a back-office fault response system.

Fieldreach can also record job progression details such as accepted job; travelling; arrived on site; restored service and left site which helps to keep customer service representatives informed when dealing with customer contact.

As Fieldreach can also manage a copy of the asset hierarchy, any additional or follow-on work can be captured against assets which may not have contributed to the observed fault, but which may have needed, or will need additional work.

Add to this the ability to review historic maintenance, inspections and other asset information and the fault responder is empowered with much of the detailed information not normally available to mobile-workers.

iPads showing Fieldreach's fault management screens