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Smart Energy Retail: Applications

Market Interaction Management

We provide the industry’s most powerful and flexible solution for the management of market communication between industry participants. Our energy retail clients have improved the efficiency of their customer switching processes and other industry interactions through increased validation, automation and improved exceptions handling. Built initially for the UK Market, our uniquely flexible catalogue based solution in this area has full support for European markets using EDIFACT or XML formats.

File search screen in Marketflow

Smart Meter Data Management

As smart meters are rolled-out in many countries, energy retailers need to manage the data from the meters to meet their obligations and to derive business value from the smart meter installations. Our solution in this area has been designed with high performance and maximum flexibility at the core to cope with de-regulated markets and eother challenges. Functionality for energy retailers includes Data Collection, VEE, Meter to Cash, Demand Forecasting and Analytics.

Meter usage screen in Meterflow

Smart Meter Simulation

The roll-out of smart meters will present many challenges for energy companies. Our clients have asked us to provide an offering which will help mitigate the impact from the expected massive increase in data flows that will be generated. This smart meter simulator module enables energy companies to analyse the impact of smart meter data on back office systems and processes, increase knowledge and understanding of the practical issues in this area, and assess the best architectural approach required for full smart meter roll out. Energy retailers can use the simulator to help plan customer care strategy during a power outage, test the impact of time of use products on existing IT systems, and improve interaction with their customers.

Screenshot of the smart meter simulator module