Issue 2

PDF cover for the Know How - Issue 2Our survey into data quality and customer information highlighted that increasing pressures from the regulator, the customer and other business partners means Information Management is now one of the main strategic concerns. Poor information leads to poor decision-making and ultimately poor performance.

In this issue*:

  • AMT-SYBEX Data Quality Research Findings
  • Challenges in Managing Information in de- regulated Energy Retail Markets
  • Customer Focus – EDF Energy Networks
  • Challenges in Managing Information in de-regulated Energy Retail Markets
  • Ellipse Corner

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*All information correct at the time of going to press, for further details please contact us »