Affinity Marketflow Chosen to Manage Thames Water Wholesale and Retail Market Interaction

Affinity Marketflow, AMT-SYBEX’s dataflow management solution has been chosen by Thames Water to manage its Wholesale and Retail interaction with MOSL’s Central Market Operating System (CMOS).

Water and sewerage services in England will be opened up to competition for non-household customers beginning in April 2017. To enable switching customer data will need to be shared between all market participants through CMOS. For Thames Water, our Marketflow product will manage the flow of data to and from the CMOS thereby enabling customer switching.

It is hoped that the new water market will offer choice to customers by allowing them to switch their water and sewerage supplier more easily. The aim is to encourage innovation, efficiency, resilience and sustainability that will benefit both water operators and customers.

Marketflow is currently supporting over 35 million electricity and gas customers, underpinning 85% of the UK gas market and 100% of the Irish gas market. A powerful industry dataflow management solution, Marketflow uses centralised, flexible data catalogues to organise, validate and orchestrate data flow.

Rob Weir Account Director comments

“We are pleased that Thames have realised the value in the functionality of Marketflow and the experience of AMT-SYBEX in supporting companies through an open market process and have chosen us to support them in this new market environment. Using Marketflow for both their wholesale and retail business will create a more simplified system for them and allows us to offer consistent and comprehensive support across the breadth of their business.”

Neil Hislop, IS Programme Manager from Thames Water commented

“Marketflow and AMT-SYBEX were the obvious choice. When we looked at the market for a solution, AMT-SYBEX’s experience of implementing Marketflow in large scale organisations was a big plus. We expect their involvement in the project and the proven ability of Marketflow will be beneficial in ensuring the process of Switching is as seamless as possible both for us and our customers.”

AMT-Sybex