White Paper Summary

In the last ten years, the UK utility industry has undergone a significant amount of industry led business and technical change. Whilst some of these changes are small, many have been significant and have had a huge impact on business processes and the systems that underpin them.

In this paper we explore the idea of protecting your business from these costly and frequent industry changes. We think there’s a better way to cope with industry change that involves protecting your Billing, CRM and other core systems.

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