- Powering Crtitical Infrastructure
From electricity networks and water utilities to transport operators and other asset-intensive industries, we help organisations manage critical assets, connect field and office teams, and deliver safer, more efficient operations. Our services are designed around the operational realities of infrastructure businesses, enabling greater visibility, improved performance and better decision-making across the entire asset lifecycle.
Built for modern field operations
Solutions for critical infrastructure
Every critical infrastructure sector has its own regulations, operational priorities and asset management challenges. Over the past three decades, we've built deep industry knowledge by working alongside organisations across utilities, transport and other asset-intensive sectors. Explore how our experience, software and consultancy help organisations address the unique demands of each industry.
Mobile workforce management
Our solutions offer unrivalled flexibility allowing network businesses to optimise work delivery and network operation maximising safety for their workers and value for their customers.
Enterprise asset management
Our EAM solutions have been used for over 30 years to manage the UK energy networks. We are proud to deliver services to 5 out of the 6 Distribution Network Operators.
Energy Network
Applications
Give your field teams the information, tools and workflows they need to work safely, efficiently and accurately. From planned inspections to emergency response, our mobile workforce solutions connect office and field operations with real-time data, helping organisations improve productivity, compliance and asset performance.
Maintenance and inspections
Faults, emergency & repair
Vegetation management
Metering and connections
Improve inspection quality and maintenance efficiency through mobile workflows, real-time asset data and digital reporting.
Key capabilities
- Digital inspections
- Preventive & planned maintenance
- Asset condition monitoring
- Compliance reporting
Results driven
- Reduce paperwork and administration
- Improve data accuracy at the point of work
- Increase first-time fix rates
- Make better maintenance decisions using real-time asset
Respond faster to faults and incidents with real-time job dispatch, mobile workflows and complete operational visibility.
Key capabilities
- Emergency work management
- Fault reporting and assessment
- Real-time job allocation
- Live status updates
Results driven
- Reduce response times
- Improve coordination between office and field teams
- Capture accurate incident information
- Restore services more efficiently
Plan, inspect and manage vegetation activities to improve network resilience while maintaining safety and regulatory compliance.
Key capabilities
- Vegetation surveys
- Risk-based inspections
- Work planning and scheduling
- Mobile data capture
Results driven
- Reduce vegetation-related outages
- Prioritise work based on risk
- Maintain complete audit trails
- Improve contractor and field team productivity
Digitise metering and connection activities with mobile workflows that improve customer service and operational efficiency.
Key capabilities
- New connections
- Meter installations and exchanges
- Site surveys
- Digital forms and customer sign-off
Results driven
- Reduce repeat visits
- Improve data quality
- Complete work faster
- Deliver a better customer experience
Energy network
Applications
Give your field teams the information, tools and workflows they need to work safely, efficiently and accurately. From planned inspections to emergency response, our mobile workforce solutions connect office and field operations with real-time data, helping organisations improve productivity, compliance and asset performance.
Improve inspection quality and maintenance efficiency through mobile workflows, real-time asset data and digital reporting.
Key capabilities
- Digital inspections
- Preventive & planned maintenance
- Asset condition monitoring
- Compliance reporting
Results driven
- Reduce paperwork and administration
- Improve data accuracy at the point of work
- Increase first-time fix rates
- Make better maintenance decisions using real-time asset
Respond faster to faults and incidents with real-time job dispatch, mobile workflows and complete operational visibility.
Key capabilities
- Emergency work management
- Fault reporting and assessment
- Real-time job allocation
- Live status updates
Results driven
- Reduce response times
- Improve coordination between office and field teams
- Capture accurate incident information
- Restore services more efficiently
Plan, inspect and manage vegetation activities to improve network resilience while maintaining safety and regulatory compliance.
Key capabilities
- Vegetation surveys
- Risk-based inspections
- Work planning and scheduling
- Mobile data capture
Results driven
- Reduce vegetation-related outages
- Prioritise work based on risk
- Maintain complete audit trails
- Improve contractor and field team productivity
Digitise metering and connection activities with mobile workflows that improve customer service and operational efficiency.
Key capabilities
- New connections
- Meter installations and exchanges
- Site surveys
- Digital forms and customer sign-off
Results driven
- Reduce repeat visits
- Improve data quality
- Complete work faster
- Deliver a better customer experience
Mobile workforce management
Our mobile solutions support hundreds of field engineers across the UK and Ireland rail networks, receiving and completing thousands of work orders digitally every week.
Enterprise asset management
The EAM solution Ellipse, in partnership with our mobile applications, is used to manage some of the most complex and diverse networks in the world.
Transport
Applications
Our mobile solutions are used across rail networks in business-critical environments. These essential solutions enable accurate and timely maintenance, inspections and asset-based work supporting the rail sector’s move to a digital railway, delivering sustainable growth and efficient rail networks.
Asset inspections
Maintenance work management
Asset verification
Improve inspection quality and asset reliability with mobile inspections, digital workflows and real-time asset information.
Key capabilities
- Digital asset inspections
- Risk-based inspection workflows
- Asset condition assessments
- Offline data capture and reporting
Results driven
- Improve inspection consistency
- Capture accurate asset condition data
- Support proactive maintenance planning
- Maintain complete audit trails for safety-critical assets
Provide engineers with everything they need at the point of work to deliver maintenance safely, efficiently and accurately.
Key capabilities
- Mobile work orders
- Digital work instructions and documentation
- Defect identification and management
- Real-time job status updates
Results driven
- Increase workforce productivity
- Reduce paperwork and administration
- Improve maintenance quality and data accuracy
- Keep office and field teams connected real time
Verify safety-critical asset information in the field to ensure trusted data across your enterprise asset management systems.
Key capabilities
- Asset verification workflows
- Attribute validation
- New asset creation
- Existing asset updates
Results driven
- Improve asset data quality
- Ensure confidence in safety-critical records
- Support better maintenance planning
- Reduce risk through accurate asset information
Transport
Applications
Our mobile solutions are used across rail networks in business-critical environments. These essential solutions enable accurate and timely maintenance, inspections and asset-based work supporting the rail sector’s move to a digital railway, delivering sustainable growth and efficient rail networks.
Improve inspection quality and asset reliability with mobile inspections, digital workflows and real-time asset information.
Key capabilities
- Digital asset inspections
- Risk-based inspection workflows
- Asset condition assessments
- Offline data capture and reporting
Results driven
- Improve inspection consistency
- Capture accurate asset condition data
- Support proactive maintenance planning
- Maintain complete audit trails for safety-critical assets
Provide engineers with everything they need at the point of work to deliver maintenance safely, efficiently and accurately.
Key capabilities
- Mobile work orders
- Digital work instructions and documentation
- Defect identification and management
- Real-time job status updates
Results driven
- Increase workforce productivity
- Reduce paperwork and administration
- Improve maintenance quality and data accuracy
- Keep office and field teams connected real time
Verify safety-critical asset information in the field to ensure trusted data across your enterprise asset management systems.
Key capabilities
- Asset verification workflows
- Attribute validation
- New asset creation
- Existing asset updates
Results driven
- Improve asset data quality
- Ensure confidence in safety-critical records
- Support better maintenance planning
- Reduce risk through accurate asset information
Mobile workforce management
We've been helping water and wastewater utilities manage their mobile workforces since 2005, building long-term partnerships with leading organisations across the industry. Our solutions are designed to support complex operational environments, improving efficiency, visibility and service delivery for field teams.
Enterprise asset management
We have worked with over half of the UKs water companies to deliver more than 20 successful EAM solutions in the last 30+ years.
Interruption to supply module
To help water companies reduce disruption, maintain continuous service and meet regulatory requirements by tackling unnecessary breaks in supply, we've developed the Interruption to Supply (ITS) module.
Water
Applications
Connect field engineers, operational teams and back-office systems with mobile workflows designed for the water industry. From planned maintenance to emergency response, our solutions provide real-time visibility of assets, work orders and customer-impacting activities, helping organisations improve operational performance, regulatory compliance and service delivery.
Interruption to supply
Network maintenance & inspections
Leakage & incident response
Customer connections & field services
Understand the impact of planned and emergency works before they begin, using intelligent network tracing to identify affected customers, minimise disruption and support regulatory compliance.
Key capabilities
- Network tracing and impact analysis
- Identify affected properties and customers
- Record actual interruption durations
- Digital reporting for regulatory compliance
Results driven
- Minimise customer disruption during repairs
- Support leakage reduction and continuous service objectives
- Improve planning for maintenance and emergency works
- Deliver accurate reporting for regulatory requirements
Digitise inspections and maintenance activities to improve network reliability and extend the life of critical water assets.
Key capabilities
- Asset inspections
- Preventive maintenance
- Mobile work orders
- Condition assessments
Results driven
- Improve inspection consistency
- Reduce reactive maintenance
- Capture accurate field data
- Support proactive asset management
Respond quickly to leaks, bursts and operational incidents using real-time mobile workflows and connected field teams.
Key capabilities
- Incident reporting
- Leak investigations
- Emergency work management
- Live status updates
Results driven
- Reduce water loss
- Improve incident response times
- Coordinate field resources more effectively
- Restore service faster
Improve customer service with digital workflows for new connections, field visits, surveys and customer appointments.
Key capabilities
- New connections
- Site surveys
- Digital forms
- Customer sign-off
Results driven
- Reduce repeat visits
- Improve data quality
- Deliver faster customer service
- Complete work efficiently in the field
Water
Applications
Connect field engineers, operational teams and back-office systems with mobile workflows designed for the water industry. From planned maintenance to emergency response, our solutions provide real-time visibility of assets, work orders and customer-impacting activities, helping organisations improve operational performance, regulatory compliance and service delivery.
Understand the impact of planned and emergency works before they begin, using intelligent network tracing to identify affected customers, minimise disruption and support regulatory compliance.
Key capabilities
- Network tracing and impact analysis
- Identify affected properties and customers
- Record actual interruption durations
- Digital reporting for regulatory compliance
Results driven
- Minimise customer disruption during repairs
- Support leakage reduction and continuous service objectives
- Improve planning for maintenance and emergency works
- Deliver accurate reporting for regulatory requirements
Digitise inspections and maintenance activities to improve network reliability and extend the life of critical water assets.
Key capabilities
- Asset inspections
- Preventive maintenance
- Mobile work orders
- Condition assessments
Results driven
- Improve inspection consistency
- Reduce reactive maintenance
- Capture accurate field data
- Support proactive asset management
Respond quickly to leaks, bursts and operational incidents using real-time mobile workflows and connected field teams.
Key capabilities
- Incident reporting
- Leak investigations
- Emergency work management
- Live status updates
Results driven
- Reduce water loss
- Improve incident response times
- Coordinate field resources more effectively
- Restore service faster
Improve customer service with digital workflows for new connections, field visits, surveys and customer appointments.
Key capabilities
- New connections
- Site surveys
- Digital forms
- Customer sign-off
Results driven
- Reduce repeat visits
- Improve data quality
- Deliver faster customer service
- Complete work efficiently in the field
Our expertise extends beyond utilities and infrastructure to a wide range of asset-intensive organisations. From telecommunications providers and specialist survey companies to local authorities, leisure operators and manufacturers, our solutions help organisations improve asset visibility, streamline maintenance, simplify compliance and operate more efficiently.
Asset-Intensive industries
Applications
Connect field engineers, operational teams and back-office systems with mobile workflows built for asset-intensive organisations. Supporting industries such as manufacturing, facilities management, infrastructure, transport and engineering services, our solutions provide real-time visibility of assets, work orders and field activity, enabling safer operations, greater efficiency and improved service delivery.
Asset management & maintenance
Inspections & compliance
Connected operations
Whether managing facilities, equipment or operational assets, organisations need complete visibility of what they own and how it performs. Our solutions provide a centralised view of assets, helping teams plan maintenance, reduce downtime and extend asset life.
Key capabilities
- Centralised asset management
- Planned and reactive maintenance
- Asset history and lifecycle tracking
- Mobile access to asset information
Results driven
- Improve asset visibility
- Reduce maintenance costs
- Extend asset life
- Increase operational efficiency
Maintain confidence in inspections, compliance and operational standards through structured digital processes. Capture inspections, photographs, observations and supporting evidence in the field while maintaining a complete audit trail.
Key capabilities
- Digital inspections
- Compliance management
- Mobile data capture
- Audit-ready records
Results driven
- Simplify compliance
- Improve data quality
- Reduce paperwork
- Strengthen governance
Bring together people, assets and operational information to improve decision-making across your organisation. From field teams and maintenance engineers to operational managers, everyone has access to the information they need to work more effectively.
Key capabilities
- Mobile workforce solutions
- Work management
- Reporting & analytics
- Enterprise integration
Results driven
- Improve productivity
- Increase operational visibility
- Make better-informed decisions
- Deliver better customer outcomes
Asset-Intensive Industries
Applications
Connect field engineers, operational teams and back-office systems with mobile workflows built for asset-intensive organisations. Supporting industries such as manufacturing, facilities management, infrastructure, transport and engineering services, our solutions provide real-time visibility of assets, work orders and field activity, enabling safer operations, greater efficiency and improved service delivery.
Whether managing facilities, equipment or operational assets, organisations need complete visibility of what they own and how it performs. Our solutions provide a centralised view of assets, helping teams plan maintenance, reduce downtime and extend asset life.
Key capabilities
- Centralised asset management
- Planned and reactive maintenance
- Asset history and lifecycle tracking
- Mobile access to asset information
Results driven
- Improve asset visibility
- Reduce maintenance costs
- Extend asset life
- Increase operational efficiency
Maintain confidence in inspections, compliance and operational standards through structured digital processes. Capture inspections, photographs, observations and supporting evidence in the field while maintaining a complete audit trail.
Key capabilities
- Digital inspections
- Compliance management
- Mobile data capture
- Audit-ready records
Results driven
- Simplify compliance
- Improve data quality
- Reduce paperwork
- Strengthen governance
Bring together people, assets and operational information to improve decision-making across your organisation. From field teams and maintenance engineers to operational managers, everyone has access to the information they need to work more effectively.
Key capabilities
- Mobile workforce solutions
- Work management
- Reporting & analytics
- Enterprise integration
Results driven
- Improve productivity
- Increase operational visibility
- Make better-informed decisions
- Deliver better customer outcomes
Explore Our Product Suite
Built on an integrated platform
Behind every successful field operation is a connected technology ecosystem. Our solutions integrate enterprise asset management, GIS, mobile workforce management and specialist consultancy to help organisations maximise asset performance across the entire lifecycle and seamlessly integrate with your wider business applications.
